Mrs. Winkler Keeps Reading

Updated June 16, 2020

NOTE: Scroll to the end to see additions to this review. CAUTION: SPOILERS

I joined an online book club for Western Carolina University alumni, and The Power of Habit by Charles Duhigg is the first book we are reading. The book has given me some food for thought and its simple formula for changing habit (cue, routine, reward) has been actually working for me. I have completed short yoga routines for 80 days in a row and am regularly meeting my quota of 600 words a day towards completion of my novel, writing six of seven days a week for the past three weeks, just to name two examples.

Not bad.

One of the main themes of the book is not trying to suppress bad habits but to replace bad habits with positive ones through changing the routine. Duhigg explains and gives examples of the idea that habits are born of cues that trigger the behavior and lead to some kind of reward. He calls it The Golden Rule of Habit Change: “You can’t extinguish an old habit. You can only change it.”

He shows how this works by using a multitude of examples. In the first part of the book he shows how mainly positive examples, including Tony Dungy, coach of the Tampa Bay Buccaneers, who changed the team’s habits to eventually lead them to the Super Bowl and Bob Wilson, the founder of AA, how the program’s success for so many people comes in part from establishing new habits.

But in both cases, Duhigg talks about belief, not necessarily a spiritual belief, but some sort of faith must be present to successfully form good habits and this faith is normally found by being part of a group.

The chapter that will be most useful to me as a teacher is “Chapter 5: Starbucks and the Habit of Success.” This chapter talks about how Starbucks had become a powerhouse coffeehouse chain by, simply put, teaching willpower. At the same time, Starbucks has found that giving employees a voice is one of the ways to help develop the self-discipline and willpower needed to train and retain productive employees.

The implications for teaching are obvious–our students need to have more power over what they are learning. If they feel they have choice, they will be more likely to exhibit the self-control necessary to complete their studies

Interesting.

One of the most relevant parts of the book for today is “Chapter 6: The Power of a Crisis.” Duhigg gives an example of a Rhode Island hospital that made radical changes for the better by changing institutional habits following the senseless death of one of their patients.

Following the example, Duhigg states:

“But sometimes, even destructive habits can be transformed by leaders who know how to seize the right opportunities. Sometimes, in the heat of a crisis, the right habits emerge.”

Updated June 16, 2020

In response to a question posed by our book club leader, I wrote the following about the chapter in the book I appreciate in some ways but took exception to in others:

Overall, I have a positive reaction to the book and its author, but my perspective changed quite a bit towards both as I was reading Chapter 7, especially the Target example. The author seemed to treat this example in a positive light at first–as if intrusion into a woman’s reproductive privacy is no big deal. It is only when the marketing team and the data researcher finally question whether his intrusive data collection would actually make money or not that they apparently begin to question how pregnant women might feel.

Interesting also that the author gives an example of an angry father to make his point about negative reactions from the public. I found myself wondering what was happening to the poor young woman who was the daughter of that angry father. How did she feel about the father talking to a manager at Target about her pregnancy? Did the father kick her out of the house because she got pregnant? Did father and daughter reconcile? Is he forcing her to keep the child or marry, or not marry, the father of her child against her wishes? How does the young woman’s mother feel about all of this? But none of this matters to the data collectors or the author of the book, it seems. Maybe it does, but not enough to find out and give examples of how any individual woman feels about this kind of marketing strategy, I guess.

Perhaps the author being a male and the subject of his example being a male was my cue to go to the routine of rolling my eyes at this obtuse behavior. The reward is another great example for my students of sexism and manipulative advertising tactics.

After reading this chapter I was reminded how important it is to continue teaching my students about the power of persuasive techniques that are legal but border on, or are downright, unethical but widely accepted as the norm because they make a lot of money. It is up to my students as consumers to use critical thinking when viewing advertising and recognize the incredible powers of data-driven marketing. It is up to me as their instructor to provide proof of these questionable tactics and for that, I am grateful to the author and his book.

One final question: Why did the author not comment on the initial question the marketers asked the mathematician to solve?

Here’s the question: “Can your computers figure out which customers are pregnant, even if they don’t want us to know?” (182). (Emphasis mine).

That’s okay? I guess so because “Figuring out whose pregnant…could make Target millions of dollars” (184), and this little gem “So for companies, pregnant women are goldmines” (192). Oh, I get it. Priorities.

I think if there is a new edition, Duhigg should consider leaving out Chapter 7. It was the reason I gave the book four stars instead of five. At the very least, he should spend some time trying to get at least one pregnant woman’s view of this kind of advertising.

I know I have harped on the bad, but there is much good to be gleaned from the book as well, so I am glad I read it and have taken part in the discussion.